Order and delivery times for Christmas and New Year`s Eve

Orders for Christmas

Orders placed with successful payment by December 18th, 2023 at 2 p.m. (Monday) can still be processed and shipped by us normally.

UPS shipments (refrigerated and frozen products) can be delivered until Friday December 22nd, 2023.
DHL shipments (unrefrigerated products) can be delivered until Saturday December 23rd, 2023.

Orders for New Year`s Eve

Orders placed with successful payment by December 26th, 2023 at 2 p.m. (Tuesday) can still be processed and shipped by us normally.

UPS shipments (refrigerated and frozen products) can be delivered until Friday December 29th, 2023.
DHL shipments (unrefrigerated products) can be delivered until Saturday December 30th, 2023.

Important additional information!

Please note that successful payment must be guaranteed! Note here: -> `Payment information`

Please also note the duration of the transport route, which you can see here. -> "Shipping information"

Since there is an increased volume of parcels from transport companies at Christmas and New Year`s Eve, your parcel may take 1-2 days longer to travel using standard shipping.

If you order your Christmas and New Year`s Eve products at the beginning of December, you will help us distribute the parcel volume.

For caviar and livers, we ask you to order them at the beginning of December. Caviar has a shelf life that lasts until at least January next year.
Fresh livers will be delivered from week 50/51. So the earlier you order your liver/caviar, the better we can plan for this.

Telephone hours on public holidays

December 22nd, 2023 from 9 a.m. to 5 p.m
Closed December 23, 2023
Closed December 24, 2023
Closed December 25, 2023
Closed December 26, 2023

December 29, 2023 from 9 a.m. to 5 p.m
Closed December 30, 2023
Closed December 31, 2023
Closed January 1, 2024

From January 2nd, orders will be processed again and our normal opening hours apply.