Shipping Information
Below you will find information about our available shipping methods. You can filter even during the order process, provided they are approved for your country and your customer-account.
Should you have any questions about the shipping methods or shipping process, please feel free to contact us via the contact options. We are happy at the following telephone number (+49) 02452-159 57 18 available for you.
Should you have any questions about the shipping methods or shipping process, please feel free to contact us via the contact options. We are happy at the following telephone number (+49) 02452-159 57 18 available for you.

Which countries does GOURMET VERSAND deliver to?
We deliver to Europe and worldwide in 70 different countries.
148 shipping options are available.
Deliveries are carried out with parcel service providers such as DHL
, UPS
or by forwarding agent
.
The customs clearance associated with this is taken over completely or preparatively by us.
We deliver to Europe and worldwide in 70 different countries.
148 shipping options are available.
Deliveries are carried out with parcel service providers such as DHL



The customs clearance associated with this is taken over completely or preparatively by us.
Gourmet Shipping ships many thousands of different products. These include simple but also special products which, for example, have to be shipped refrigerated or frozen. The calculation in the shopping cart always calculates the cheapest shipping costs. If there is only one cool product in your shopping cart, the whole shipment will be sent by express shipping. Chilled products are marked in the cart. The calculation of shipping costs is also based on the weight of the item including packaging material. You can use the following selection fields to calculate the shipping costs in advance.
Shipping is Monday through Friday. Chilled and frozen products only on Mondays - Thursdays. Subject to prior sale.
When ordered as an example Saturdays will process your order from us on Monday morning and on Monday or the next day (Tuesday here) shipped. Once the order is deemed to be paid for and run is processed by us in the business hours for us the 36 hours. So this is not the case if you pay in advance and the transfer has not yet arrived.
Please refer to the information about the payment..
The duration of the national shipping (within Germany) You can appreciate from the adjacent postcodes.
These are from our location in 52525 Heinsberg.
The duration for international shipping (outside of Germany) can be very different. The duration Please refer to the table below.
An example of Germany:
Is Zip 09366 then look right in the list where the first 3/4 digits of your zip code can be found.
Depending on the column, you will see if your package is 1 or 2 days is required to you.
So when "093" 66 It takes 2 days.

Standard maturities after
Postcode in Germany
Postcode in Germany
1 Day (green)
2 Days (grey)
200 - 2127
2141 - 229
253 - 254
260 - 2936
2965 - 388
400 - 781
785 - 820
840 - 8410
850 - 857
8671 - 8679
900 - 934
950 - 999
2141 - 229
253 - 254
260 - 2936
2965 - 388
400 - 781
785 - 820
840 - 8410
850 - 857
8671 - 8679
900 - 934
950 - 999
010 - 199
213 - 2140
230 - 252
255 - 259
2937 - 2964
390 - 399
782 - 784
821 - 839
8411 - 849
858 - 8670
868 - 899
935 - 949
213 - 2140
230 - 252
255 - 259
2937 - 2964
390 - 399
782 - 784
821 - 839
8411 - 849
858 - 8670
868 - 899
935 - 949
For chilled and frozen products each fall a shipping surcharge on (Fresh surcharge). This freshness surcharge is a fee for the styrofoam box and ice packs / dry ice.
- Your refrigerated products (0 - 7 ° C) are shipped in polystyrene boxes and ice packs.
- Frozen products (min. -18 ° C) are shipped in polystyrene boxes with dry ice.
€ 4,00 Shipping surcharge for fresh products (0-7 ° C)
€ 4,00 Delivery surcharge for frozen products (min-18 ° C)
We have no minimum quantity and no minimum quantity surcharge.
Gastronomy and major customers always pay the shipping costs. A free shipping does not exist.
We are happy to offer you the payment by cash, but have you understand that chilled and frozen food products can not be shipped by cash on delivery. The payment by cash is due to a order value of € 30, - available. The maximum weight is 30 kg. Cash on delivery is only valid for Germany and for this fall fee of € 4, - for DHL and € 8, - for UPS (incl. Tax) on.
Please note that DHL a transfer fee of € 2, - raises for cash deliveries.
These additional € 2, - that will be added to our bill amount!

- Usually DHL delivers in 1-2 days Your package
- It is also possible with DHL and Saturdays to receive a Delivery
- If you are not at home when delivery, you can pick up your package at your DHL station
- 24 - hour package tracking on the Internet. You receive the goods receipt, our system automatically sends an e-mail containing the parcel number.
- Delivery to DHL-Packstation possible. You decide when it allows your timeframe.
It can not chilled or frozen products are shipped with DHL.
Notes to the packing station:
Fresh and frozen products can not be delivered to a packing station. Packages with a maximum size of 60 x 35 x 35 cm are permitted for packing stations. We strive therefore to pack your ordered products as possible to save space. If your package these dimensions yet even exceed, for example many products in one order or bulky items, the delivery to a packing station is in such a case not possible. Thank you for your understanding!

Due to the high volume package, we have decided, in the future to send our shipments CO² neutral.
DHL offers the so-called GOGREEN service for this method.
An additional charge per shipment will be paid voluntarily by us GOURMET DELIVERY.
This is used by DHL for climate protection projects (eg a reforestation project of the WWF), which are certified according to internationally recognized standards.
You as a customer can therefore rest assured when you make 2 orders at short succession.

- Standard delivery in 24-48 hours
- satellite-based package tracking possible
- Delivery from Monday - Friday (no Saturday delivery)
- 24 - hour package tracking on the Internet. You receive the goods receipt, our system automatically sends an e-mail containing the parcel number.

For customers from Switzerland, we recommend the use of SWISS package in our online shop.
About the service of SWISS package you can deliver packages in Switzerland. You need to login for only swiss-paket.de.
More detailed information can be found on the website of SWISS package.
Max Mustermann
Musterstrasse 123
4000 Basel
company: SWISS PAKET
first name: Max
surname: Mustermann
Street + house number: Im Kränzliacker 9
additional address: K12345 <- This is your customer number at SWISS package!
zip code: 79576
place: Weil am Rhein
country: Deutschland